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  • How do I create an account?

    You can create an account by clicking the "Sign Up" button on our website and filling out the required information.

  • What should I do if I forget my password?

    If you forget your password, click on the "Forgot Password" link and follow the instructions to reset it.

  • How can I update my account information?

    You can log into your account and update your personal information and preferences in the "My Account" section.

  • Can I cancel or modify my order?

    If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

  • How can I view my order history?

    Log into your account, then go to the "Order History" section to view all your previous orders and details.

  • What happens if a product is out of stock?

    If a product is temporarily out of stock, you can choose to wait for it to be restocked or cancel the order for a refund.

  • What is your return and refund policy?

    We offer eligible returns and refunds. Please review our Return Policy page for detailed information, and contact our customer service team to initiate a return.

  • How do I use a promo code?

    During checkout, you can enter a valid promo code to apply the discount. Be sure to use the code within its expiration date.

  • How can I contact customer service?

    You can reach our customer service team by emailing [email protected] or filling out the contact form on our website.
     

  • Where can I find detailed product information and specifications?

    Each product page provides detailed information and technical specifications. If you need further assistance or have specific questions, feel free to contact our customer service team.

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FixMate
High-Quality Tools

FixMate offers durable, professional-grade automotive repair tools trusted by mechanics worldwide.

FixMate
Global Shipping

No matter where you are, FixMate provides fast and reliable global delivery to get your tools to you quickly.

FixMate
Competitive Pricing

With frequent promotions and discounts, FixMate ensures you get top-quality tools at unbeatable prices.